Terms & Conditions

Please note that the following terms and conditions apply to the use of Revolution Vape's website, owned by Video Games (Wath) Ltd, which trades under the name Revolution Vape. By accessing our website, you agree to be bound by these terms and conditions, and you confirm that you are 18 years of age or older.

1. Definitions: In these terms and conditions, the following definitions apply:

• "We", "us" and "our" refer to Revolution Vape, the trading name of Video Games (Wath) Ltd.
• "You" and "your" refer to the user or viewer of our website who is 18 years of age or older.
• "Website" refers to Revolution Vape's website.
• "Product(s)" refers to any item(s) listed for sale on our website.

1. Use of Website: 2.1 You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. 2.2 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful. 2.3 You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, or other malicious computer software.
2. Orders: 3.1 All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel an order at any time. 3.2 All orders are subject to availability. If the product you have ordered is not available, we will notify you as soon as possible and offer a suitable alternative or a refund. 3.3 All prices listed on our website are inclusive of VAT, but exclusive of any delivery charges. 3.4 Payment for orders can be made via our secure payment gateway.
3. Delivery: 4.1 We currently only offer click and collect service, with no home delivery option available. 4.2 Collection is only available from our bricks and mortar store. 4.3 All orders are subject to stock availability.
4. Returns and Refunds: 5.1 We operate a 14-day returns policy for unopened and unused items. 5.2 To initiate a return, please contact us to obtain a return authorisation code. 5.3 We do not accept returns of e-liquids or any other opened items for health and safety reasons, unless there is a quality issue or defect.
5. Intellectual Property: 6.1 All intellectual property rights in our website, including but not limited to, copyright and trademarks, are owned by Revolution Vape, the trading name of Video Games (Wath) Ltd, or our licensors. 6.2 You may not reproduce, copy, distribute, store or in any other fashion, reuse material from our website unless otherwise indicated on our website or given express written permission to do so by us.
6. Liability and Disclaimer: 7.1 We do not accept liability for any errors, omissions or inaccuracies in the content of our website. 7.2 We do not accept liability for any loss or damage caused by viruses, malware or other malicious computer software which may infect your computer equipment, software, data or other property. 7.3 We will not be liable for any indirect, special or consequential loss or damage, including but not limited to, loss of profits, loss of revenue, loss of goodwill or loss of data, arising out of or in connection with the use of our website.
7. Rewards Scheme Terms and Conditions
   1. Earning Rewards
      Rewards points and online loyalty are earned with each transaction, whether made in-store or online. Accounts are automatically linked if the same email address is used for both in-store and online purchases. If you have not added an email address to your in-store account and place an online order, a separate account will be created, which will not be linked to your in-store account or loyalty points. If you have duplicate accounts, you can request to have them merged in-store (ID may be required).
   2. Rewards Percentage
      Loyalty points are typically earned at a rate of 5% on most products. However, sale items and items with lower profit margins may be awarded a lower percentage or excluded from the rewards scheme altogether.
   3. Presenting Your Rewards Card
      In-store customers must present their rewards card to earn loyalty points. For online customers, you must ensure that you are logged in to your account to earn loyalty points during checkout.
   4. Expiry of Loyalty Points
      Loyalty points earned both online and in-store will expire after 12 months of inactivity on your account.
   By participating in the rewards scheme, you agree to these terms and conditions.